Link CoCo Substrates (Pvt) Ltd (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website, https://linkcocosubstrates.com. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
We collect personal information when you interact with our website, including:
- Contact Forms: Name, email address, phone number, and your inquiry details
- Newsletter Signup: Email address
- Live Chat (Tawk.to): Name, email (if provided), and chat transcripts
- Cookies & Tracking Tools: We use cookies and third-party services like Google Analytics to understand website usage and improve your experience
2. How We Use Your Information
We use the information you provide for the following purposes:
- To respond to inquiries or product quote requests
- To send you requested information, brochures, or updates
- To improve our website and user experience
- To manage our newsletter (if you subscribed)
- To analyze site traffic via Google Analytics
- To provide real-time assistance via live chat
We do not use your data for automated decision-making or profiling.
3. Data Sharing
We do not sell, rent, or share your personal information with third parties.
Your data is used solely for the purposes described above and handled only by authorized personnel.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember user preferences
- Track site usage via tools like Google Analytics
- Enable live chat (Tawk.to)
You can choose to disable cookies in your browser settings. However, doing so may affect certain functionalities.
5. Your Rights
You may:
- Request access to or correction of your personal data
- Request deletion of your data (where applicable)
- Unsubscribe from our newsletter at any time using the link provided in the email
To make any such request, please contact us using the details below.
6. Data Security
We implement industry-standard measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
8. Contact Us
For questions or concerns regarding this policy, or to make a data request, contact:
📧 Email: [email protected]
🏢 Address: 139/35, Asiri Place, Thalahena, Malabe, Sri Lanka.
🌐 Website: https://linkcocosubstrates.com
9. Updates to This Policy
We may update this Privacy Policy occasionally. The revised version will be posted on this page with an updated effective date.